Users often complain that Wi-Fi is slow in certain spots. When the IT team investigates, they frequently find the user's device is connected to a distant access point (AP) instead of the one right next to it. In my experience, this happens most often on the 5 GHz band. For this article, assume the AP cell sizes are designed correctly and the wireless drivers on the user devices are up to date. Below are the two most common causes I have seen in the field. 1) The client device